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About Us

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About Us
Quilified team
Strategy
About Us

Phone Store Kampala is Uganda’s leading and most reliable online vendor of smartphones and basic consumer electronics. Our official website, mobileshop.ug, is a trusted top-level domain fully owned, managed, and operated by Phone store kampala.

We specialize in a wide range of products including:

  • Smartphones (brand new and imported UK-used)

  • Televisions

  • Game consoles

  • Refrigerators

  • Mobile and computer accessories

  • And many more consumer electronics

Every item we sell comes with a valid warranty and is protected under our consumer-friendly return policy. We ensure fast, reliable delivery across Uganda, reaching all major towns and districts within the shortest time possible. Our online stock reflects real-time availability, so you can shop with confidence.


Mission Statement

At Phone Store Kampala, we are committed to restoring buyer trust in the smartphone and electronics market. We do this by offering:

  • A convenient and secure online shopping platform

  • Quality-assured products that meet European and international standards

  • Viable warranty and return policies

  • Same-day delivery options

  • The lowest and most competitive prices in the market — without compromising on quality

Whether you shop online or visit our physical store, our goal is to give Ugandans the best value for their money.

Thank you for choosing Phone Store Kampala — Uganda’s No. 1 smartphone vendor.

Quilified team

At Phone Store Kampala, we are proud to have a highly qualified and professional team dedicated to delivering the best service in the industry. Our staff includes:

  • Experienced sales experts to guide you in choosing the right device

  • Skilled technicians to ensure all products meet quality standards

  • Customer support agents trained to handle every inquiry with care and accuracy

We believe in continuous training, honesty, and professionalism — because our customers deserve nothing but the best.

Strategy

At Phone Store Kampala, our strategy is built on three key pillars:

  1. Customer Trust & Satisfaction
    We focus on building long-term relationships by offering genuine products, clear warranties, and fast, reliable delivery. Every customer interaction matters.

  2. Affordable Quality
    We bring high-quality smartphones and electronics to the Ugandan market at the lowest and most competitive prices — both online and in-store — without compromising on quality.

  3. Smart Growth & Innovation
    We continuously improve our systems, expand our product range, and invest in technology to give customers a smooth and secure shopping experience. We aim to serve not just Uganda but eventually the East African region.

Our strategy is simple: Put the customer first, deliver quality, and grow smart.

Inspiration, innovation,
and opportunities.

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Business’s vision

To be Uganda’s most trusted and affordable smartphone and electronics store, providing high-quality products and exceptional service both online and in-store — and expanding to serve the entire East African region.

Our mission

At Phone Store Kampala, our mission is to:

  • Restore trust in smartphone and electronics shopping

  • Provide genuine products with reliable warranties

  • Offer fast and safe delivery across Uganda

  • Keep prices affordable and competitive

  • Deliver excellent customer service online and in-store

We are committed to making technology accessible to every Ugandan by combining quality, affordability, and convenience.

Our support

At Phone Store Kampala, we are committed to offering reliable and responsive customer support before, during, and after your purchase.

💬 How We Support You:

  • Phone Support – Call us directly for quick help with orders, product information, or delivery.

  • WhatsApp & Chat Support – Reach us easily through instant messaging for fast replies.

  • Email Support – Send your inquiries or complaints to our support team for detailed assistance.

  • In-Store Help – Visit our physical shop for face-to-face support from our friendly staff.

 

Contact us

🕒 Support Hours:

Monday to Saturday: 8:00 AM – 7:00 PM

📧 Email: [email protected]
📞 Phone/WhatsApp: +256 706 709378

We’re here to make sure you enjoy a smooth shopping experience. Your satisfaction is our priority!

CLICK HERE TO CONTACT US

Contact Info

Mabirizi complex Basement floor Shop B07

+256 706 709378

[email protected]

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      • × HP ENVY X360 14-ES1023DX* INTEL CORE 7HP ENVY X360 14-ES1023DX* INTEL CORE 7 1 × UGX 2,300,000

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